• The tour operator reserves the right to change the route, the order of visiting attractions, and/or replace hotels with those of a similar category when necessary or required due to circumstances beyond our control.
• Meals, such as lunches and dinners, are served in cafés, national restaurants, or local Guests are advised to check the details in advance, as special menus for vegetarians or guests with specific dietary needs are not provided. Please note that tourists are offered a set menu that cannot be changed or adjusted on the spot. In case of special requests, restaurants will be informed in advance so they can adapt the agreed menu upon request. However, full adaptation is not guaranteed. If guests request a menu different from the one offered, they are responsible for any additional costs incurred by the restaurant. The accompanying guide/local guide will

assist in selecting the best possible options if circumstances allow, but it is important that tourists understand that the final responsibility lies with them.

• Hotel check-in is at 14:00, and check-out is at 11:00. Important: Early check-in and late check-out are not included unless otherwise specified in the program.
• Triple rooms in Uzbekistan are rare. Most often, these are double rooms with an extra bed/sofa or a fold-out bed. Hotels have only a limited number of triple rooms, so we do not recommend them for three adults.

DOCUMENTS:

• The passport must be valid for at least six (6)
• When booking a trip, guests must provide a scanned copy of their passport in JPEG Guests are responsible for incorrect data in copies provided in other formats or photos taken with mobile devices.

UZBEKISTAN RAILWAYS:

• According to regulations, railway tickets are issued strictly by name, so we must receive the passenger’s passport information no later than 65 days before the train departure date. These tickets are non-refundable. If the passenger information is incorrect, we are required to cancel the ticket with full penalty and issue a new one, provided seats are available at the time of re-issuing. An additional mandatory fee applies for issuing a new ticket.

UZBEKISTAN AIRWAYS:

• Domestic flights can only be booked for groups of at least 10 people if seats are In case of flight cancellation or lack of available seats at the time of booking, the itinerary will be adjusted according to the schedule. This booking option is not available later than 50 days before departure. Any booking made after this period will depend on seat availability at the time of booking. Uzbekistan Airways allows up to three (3) incorrect letters in a passenger’s name. Therefore, we ask you to provide passenger details exactly as shown in the passport or provide a passport copy. If the passenger information is incorrect, we will be forced to cancel the ticket with a penalty of at least USD 30 and issue a new ticket at the available fare. Re-issuing is subject to seat availability.

LOST OR DELAYED LUGGAGE AT THE AIRPORT:

• In case of lost or delayed luggage, passengers must collect it personally at the arrival airport or indicate the details of the receiving party in the The cost of luggage delivery is not included in the tour price and must be paid by the tourist on site. Unlike in some European countries, airlines do not deliver delayed luggage to hotels.

CLIMATE:

• The climate is sharply continental, with cold winters and very hot Temperatures range from –10°C in January to +42°C in

summer. Summers are dry and hot. The provided weather information is not binding and is for reference only.

RECOMMENDED CLOTHING:

• In summer, lightweight clothing is recommended: shirts, cotton overalls, hats, comfortable shoes, Due to high summer

temperatures, it is strongly recommended to bring good sunscreen.

• When visiting mosques or other sacred places, it is important to pay attention to your clothing. Avoid revealing outfits and choose clothing that covers most of your Be prepared to remove your shoes when entering a mosque and treat this with respect. It is recommended to bring socks or disposable shoe covers.
• Women: long skirts, dresses, or trousers, as well as long-sleeved blouses, are recommended. Do not forget a scarf to cover your hair when visiting a mosque.
• Men: avoid short Please note that visiting religious sites in inappropriate clothing is prohibited, and access may be restricted.

TIPS:

• Tips are widely appreciated by staff, including drivers, guides, housekeepers, porters, and

PAYMENT:

• The tour cost may change due to adjustments in the pricing policy of the destination country, including changes in the conversion rate from USD to other currencies (EUR, Uzbek soum, etc.). We also reserve the right to revise prices in case of currency fluctuations, changes in local taxes, or increases in fuel costs. In such cases, the deposit amount will be recalculated accordingly. The remaining balance must be paid in full as indicated in the final invoice.
• A deposit of 30% is required at the time of booking confirmation, no later than 60 days The full payment for the tour must be

made at least 30 days before the group’s arrival, in accordance with the invoice terms.

CANCELLATION FEES:

• Cancellation 45 days prior — free of charge
• Cancellation 44–30 days prior — 30% of the tour cost
• Cancellation 29–16 days prior — 50% of the tour cost
• Cancellation 15 days prior — 100% of the tour cost