1. Due to changing road and traffic conditions, the actual driving time may be slightly more or less than the estimated times mentioned in the program. Please note that the mentioned driving times do not include stops.
2. Flight times are subject to change by Turkmenistan Airlines. The handbag is 5kg, and the baggage is 20kg per person. If the baggage is overweight, you pay between 2-3$ per kg.
3. If the traveller stays more than 3 working days in Turkmenistan, the travel agency will register and stamp their passport at the local Tourist Board.
4. An express PCR test for COVID-19 will be taken upon arrival. It costs between 33 USD.
5. Breakfast box in case of very early morning departures.
6. Make sure you have spare change (1, 5, and 10 USD banknotes) with you to facilitate and expedite visa and other procedures at the airport. Please ensure the banknotes are new or in good condition, not damaged or torn, and issued no earlier than 2009.
7. Most places accept only cash, and credit cards often do not work.
8. To communicate with your contacts (family, friends, or colleagues) during your stay, we recommend downloading the IMO messaging app on your phone before your trip. Please also inform the people you will be contacting about installing and using this application.

PAYMENT:

• At the time of booking confirmation we apply dow payment of 30 % from total amount to secure the booking. The balance payment can be paid 15 days prior by bank transfer or online by card, also it can be paid by cash in USD upon arrival in Bishkek.

CANCELLATION FEES:

• Cancellation prior 40 days – No charges apply
• Cancellation prior 40-30 days – 30% charge of the tour price
• Cancellation prior 15 days or no show – 100% charge of the tour price